Refurbished doesn't mean compromised. It means proven. Each Toughbook we sell has been out in the world — on job sites, in vehicles, through rain and dust and long shifts. Our grading system is how we tell you exactly what to expect, honestly and without spin.
⭐ Grade A — The Veteran That Looks Like a Rookie
This is as close to new as a refurbished machine gets. Grade A units have lived a quiet life — minimal use, minimal evidence. You'll have to look hard to find any signs of a past.
- Cosmetic condition is near-flawless — very limited signs of use
- Keyboard keycaps and touchpad show almost no shine
- Hinges are tight and firm, just like new
- Screen brightness is over 90% of original
Perfect for: professionals who want refurbished value without the refurbished look.
🔨 Grade B — Worked Hard, Still Sharp
Grade B units have been on the job. They carry the marks of a machine that earned its keep — visible but respectable. Under the surface, they're every bit as capable as the day they shipped.
- More visible signs of use — honest wear from real-world work
- Hinges are tight but with a slightly softer feel
- Screen brightness is guaranteed over 80% of original
Perfect for: those who want solid performance and don't mind a machine with a bit of character.
💵 Grade C — Battle-Worn. Built to Last.
Grade C is for those who know that value isn't skin deep. These units have seen things. The cosmetics show it. But crack one open and put it to work — it'll keep up with anything you throw at it.
- More significant cosmetic flaws — this machine has a history
- Keyboard and touchpad will show shine from heavy use
- Hinges may not be as tight, and some port covers may be missing
- Screen brightness is 60% minimum
- Physically solid and fully functional — performs as well as any other grade
Perfect for: budget-conscious buyers, backup units, or anyone who needs a rugged workhorse without the premium price tag.
✓ Our Promise — Every Grade, Every Time
Regardless of grade, every single unit is carefully inspected and cleaned inside and out before it reaches you. What you see on the outside is cosmetic history — what's inside is a machine we've personally vetted and stand behind.
Not Sure Which Grade Is Right for You?
We've helped thousands of customers find the right fit. Reach out and we'll point you in the right direction — no pressure, just honest advice from people who know these machines inside and out.