About Us

We're Outdoor Laptops — a leading source for Panasonic Toughbook and Toughpad laptops, tablets, and parts. Whether you need a battle-tested refurbished unit or a brand new machine straight out of the box, we've got exactly what you're looking for. We live and breathe Toughbooks, and that passion shows in everything we do.

Shipping & Returns

Shipping

We ship fast — because we know you need your gear ready to go. Orders are typically processed and shipped within 1–2 business days. We ship across North America and worldwide, so no matter where the job takes you, we've got you covered.

Shipping Times

  • Canada & USA: 3–7 business days
  • International: 7–14 business days depending on destination

Once your order ships, you'll receive a tracking number by email so you can follow your package every step of the way.

Shipping Costs

Shipping rates are calculated at checkout based on your location and the size of your order. We work hard to keep our rates competitive — no inflated handling fees, ever.

Returns

We stand behind everything we sell. If something isn't right, we'll make it right — no runaround, no hassle.

Return Policy

  • Returns are accepted within 30 days of delivery.
  • Items must be in their original condition and packaging.
  • Custom-configured or special-order units may be subject to a restocking fee — we'll always be upfront about this before you buy.

How to Start a Return

Just reach out to us and we'll walk you through the process. We aim to make returns as painless as possible — because your time is valuable and we respect that.

Warranty

Every sale comes backed by our robust, hassle-free warranty. If your unit develops a fault, contact us and we'll sort it out. We're not the type to point fingers or pass the buck — if there's a problem, we fix it.

Contact Us

Have questions about your shipment or return? We're always available to help. Reach out and a real person will get back to you promptly.